Frequently Asked Questions
Everything you need to know about shopping with Flycatcher Toys.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your products safe for children?
Yes, all Flycatcher Toys undergo rigorous safety testing and comply with international toy safety standards, including ASTM and EN71 certifications.
Do you offer international shipping?
We currently ship to over 20 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.